1.What is My5?
My5 is a permanent feature for PostPaid subscribers that would enable you make Unlimited calls and talk as much as you want on 5 Friends & Family numbers throughout the month.
2.Is My5 available on all packages?
My5 is only available on new Warid PostPaid Packages (250/750/1500 and 2500) with 30 seconds pulse; however, to avail this offer, subscribers on old zahi packages e.g. Silver (Zero Line Rental), 150, 500 and 1000 line rental packages will have to upgrade their packages to 250, 750, 1500 and 2500 line rental packages (30 seconds pulse). My5 is not valid on Warid PostPaid Unlimited Package as FnF calls are already free in this package.
3.Will I be able to consume my free on net minutes when I opt for My5?
Free minutes will NOT be utilized on Friends & Family numbers. Free minutes will only be consumed for on-net calls made to other than MY 5 numbers.
4.Will I be able to make FREE calls on my Friends and Family Numbers even if my free on net minutes are consumed?
Yes, you can continue to make FREE Unlimited calls on your 5 Friends and Family numbers through out the month even if you have consumed your free on net minutes.
5.How do I avail My5?
New PostPaid subscribers will have to visit nearest business centre or franchise and fill in CSAF. You can also request activation of My5 service by calling 321.
An Existing Warid PostPaid subscriber only has to call 321 or visit nearest Warid Business Center or Franchise to get My5 activated. (My5 activation is subject to bill run)
6.What will be the service charges?
Rs. 500 + tax will be charged per month in addition to line rental.
7.Do I need to increase my security deposit?
Yes, you are required to make an additional deposit of Rs 500/- over and above your existing security deposit before you request for My5. This would ensure that you enjoy uninterrupted service through out the month.
8.How often can I change my FnF numbers?
You can have upto 5 FnF numbers (On Net only). You can select and deselect FnF number by sending a text to 129. Once an FnF number is selected it would remain unchanged for 30 days.
9.Will My5 be activated immediately?
Existing PostPaid subscribers will be able to avail this offer from their next bill run.
For New PostPaid subscribers the service can be activated immediately.
10.Can Postpaid and Corporate/Company customers avail My5?
Yes, all PostPaid and Corporate/Company Customers can avail My5 (My5 is only available on new Warid PostPaid Packages 250/750/1500 and 2500 with 30 seconds pulse). Corporate/Company Customers will continue to enjoy the Line Rent discount and CUG as per their contract.
11.How do I opt out?
You will have to inform before next bill run by calling 321 and requesting to opt out of My5