The general public / users of Telecom Services are advised to note the following:
With effect from July 1, 2009, the GST/FED on telecommunication services has been abridged from 21% to 19.5%. Withholding Tax (WHT) will continue to be charged @ 10% in addition to FED. Total Compounded Tax on telecommunication services will be 31.45%.
Withholding Tax on Telephone Bills
With effect from July 1, 2008, the Ministry of Finance, has levied withholding tax on fixed-line telephony. The WHT is applicable on monthly bill, if it exceeds Rs.1000 @ 10% for the amount exceeding Rs.1000.
Helpline & Friends & Family Charges
The cellular mobile operators are charging for helpline and friends & family services (Excluding Taxes).
PTCL Voice Messaging Service (VMS)
PTCL is charging local call charges of Rs. 1.00 per 1 minute (excluding taxes) when a call is diverted to VMS or a caller listen to greeting message / prompt tone. For further details, please visit PTCL’s website:
Hoax Calls and Falsified / Unsolicited SMS(s)
Be aware of hoax calls and falsified / unsolicited SMS(s) that are being called / sent to subscribers to buy scratch cards and notify scratch number to calling party for prizes of immense value. You are requested to be mindful of receiving hoax / unsolicited calls and SMS(s) notifying that you have won a prize of immense value. In order to retrieve the prize, you have to inform the calling party the hidden numbers on the prepaid scratch cards. As a result, you will be deprived of the value of the Scratch Card.
Balance Deduction on Telenor “Smart Share” / Ufone “UShare”
Telenor and Ufone subscribers are cautioned not to reply to unsolicited SMS(s) that are being sent to subscribers, promising prizes of immense value or luring for entertainment. Any reply to those SMS(s) or entering hidden message can result in transferring subscriber’s balance to other unknown numbers.
Ufone’s Postpay Packages
Free minutes offered by Ufone include “Airtime Charges” only and do not include interconnect charges for calls to fixed-line or other cellular mobile networks.
Warid Zem 1 Second (Prepaid) Advertisement on Print Media / Billboards. Tariff of 3 paisa per second (excluding taxes) is applicable on Warid to Warid calls only. Telenor Smart Share Advertisement on Electronic Media / Billboards. Telenor Smart Share has a “TRANSACTION FEE OF 4%” on the value of amount transferred.
Prepaid Calling Card Service
Users are advised to ask the terms and conditions (including daily deduction charges, if applicable) from the helpline(s) of prepaid calling cards / operators prior to purchasing / using a card.
The tariffs for international calls made to fixed-line or cellular mobile networks can vary (even for the same country).
Wateen WiMAX Broadband
The charges for Wateen WiMax Broadband connection (for 1-MB) are Rs.888 per month (exclusive of taxes) against the advertised tariff of Rs.699. The above tariff of Rs.888 per month includes mandatory charges for CPE and telephony line rent of Rs.99 and Rs.90 respectively. Monthly CPE rental charges are not applicable in case of buy option.